Accessibility Statement

Last updated: 7 July 2026

​

Terra.Sapo is committed to making our website as welcoming, clear and accessible as reasonably possible. We believe everyone should be able to explore our products, read our content and shop with dignity and independence, regardless of ability, technology or circumstance.

​

Our Commitment

​

We are working to improve the accessibility and usability of this website and aim to follow recognised accessibility best practices, including the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where reasonably achievable.

​

We aim to make our website easier to use by:

​

• using clear, readable text and logical page structures

• maintaining appropriate colour contrast where possible

• providing alternative text for meaningful images where appropriate

• using descriptive links and buttons

• supporting keyboard navigation where our website platform and third-party tools allow

• creating content that can be understood without unnecessary complexity

• designing pages that work across a range of screen sizes and devices

• avoiding unnecessary flashing or rapidly moving content

 

Accessibility Limitations

​

We know that some parts of the website may not yet be fully accessible to every user.

​

Certain features may rely on third-party services, embedded content, ecommerce tools, payment providers, social media platforms, apps or other technologies that are not fully controlled by Terra.Sapo. These may have their own accessibility limitations.

​

Older content, decorative imagery, automatically generated elements or some interactive features may also require further improvement.

We are committed to reviewing and improving these areas where reasonably possible.

​

Need Help Accessing Something?

​

Should you experience difficulty using this website, accessing information, understanding product details or completing a purchase, please contact us.

You can reach us through the contact form on this website.

​

Please tell us:

​

• which page or feature you were trying to use

• what difficulty you experienced

• the format or support that would be most helpful

 

We will do our best to respond and provide a reasonable alternative where possible.

​

Feedback

​

Accessibility is an ongoing process, not a box we consider permanently ticked. Should you notice an accessibility issue or have a suggestion that could make Terra.Sapo easier to use, we genuinely welcome your feedback.

​

Review of This Statement

​

This accessibility statement was prepared on 7 July 2026 and will be reviewed periodically as the website, technology and accessibility guidance evolve.

Terra.Sapo